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Privacy Policy

Disclaimer: The following is an outline for our Privacy Policy, designed to be compliant with UK GDPR. This page is pending a full review by a qualified legal professional. By using our services, you acknowledge and agree to the practices described.

1. Information We Collect

To provide our services, we collect several types of information:

  • Account Data: Name, email address, and date of birth (for age verification, particularly for betting services).
  • Financial Data: We process payments through PayPal and may store transaction IDs for verification. For crypto-related features, we may interact with your wallet address but do not store private keys.
  • Gaming & App Data: This includes your performance statistics from the eSports Arena, data you track in the Ascent app, and your betting history.
  • Third-Party Data: We collect your Discord User ID to allow our custom bot to automatically assign roles based on your subscription tier.

2. How We Use Your Information

Your data is used to:

  • Operate and maintain the NUGS ecosystem, including linking your Main Hub account with your Discord roles via our bot.
  • Process subscription payments and merchandise orders securely.
  • Comply with our legal obligations under UK law, such as age verification for gambling services.
  • Improve and personalize your experience across our applications.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share it with trusted third parties necessary to provide our services:

  • Payment Processors: We share transaction information with PayPal to process your subscriptions.
  • Integrated Platforms: Your Discord User ID is used to sync your roles.
  • Legal Authorities: We may be required to share data with law enforcement or regulatory bodies to comply with our legal obligations, particularly in relation to our betting services.

4. Cookies & Tracking

We use essential cookies to keep you logged in and to ensure the proper functioning of our websites and applications. We also use analytics cookies to understand how you use our services so we can improve them. You can manage your cookie preferences in your browser settings.

5. Data Retention & Security

We retain your data only for as long as necessary to provide our services and to comply with our legal obligations. For example, betting records may need to be stored for several years by law, even if you delete your account. We are committed to protecting your data using industry-standard security measures, including encryption and secure server infrastructure.

6. Your Rights (UK GDPR)

As a user, you have rights over your personal data:

  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can correct any inaccurate data we hold.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to our legal and regulatory obligations.

To exercise any of these rights, please contact us at info@nugsau.com.

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